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Real Time Lead Gen 150 E 10th St Bloomsburg, PA 17815 (570) 634-5885
Justin Hess Founder of Real Time Lead Gen - We'll Make Your Phone Ring! - Generating exclusive restoration leads since 2015...lifelong internet marketer. I AM The Google Alchemist.
CRM & Restoration Management Software (ServiceTitan, PSAI, Encircle) Real Time Lead Gen
disaster restoration marketing videos
How To Grow Your Restoration Business https://blakesqtb542091.blog-gold.com/48651857/shift-water-damage-into-remediation-leads Home Services Marketing
Why Focusing Only on the First Job is a Mistake Many restoration contractors fall into the "transactional trap." They focus all their energy on getting the lead, doing the job, and getting paid. The relationship with the customer ends the moment the final check is cashed. You are constantly refilling a leaky bucket because you have no system for retaining customers or generating referrals. The easiest person to sell to is a happy former customer. The true cost of this mindset is not just the lost future revenue. A poor or non-existent follow-up process can also lead to negative sentiment.
A customer who felt forgotten after the job was done is unlikely to recommend you and may even leave a negative review if a minor issue arises later. To build a truly sustainable and profitable business, you must have systems in place to nurture the customer relationship long after the initial job is complete.
You must build a bridge from the first transaction to a long-term relationship. The Post-Job Follow-Up and Nurture Process Creating a customer for life requires a systematic, post-job follow-up process. This is not complicated, but it must be executed consistently. **Step 1: The "Happy Call."** One week after the job is complete and paid for, the owner or a manager should make a personal phone call to the customer. This single action sets you apart from 99% of contractors. You are not asking for a name right now; you are just planting a seed for the future. The goal is to maintain a positive, long-term connection. This is how you build a business that grows through its own momentum, not just through constant, expensive advertising.
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Justin Hess Principal Of Real Time Lead Gen Restoration Company For Sale Small To Medium Businesses (SMBs) Best Exclusive Water Damage Restoration Leads |
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